🔄 Calmveda Replacement & Refund Policy
At Calmveda, we value your trust and want you to have a worry-free shopping experience. If you face any issue with your order, you can request a replacement or refund directly through the platform where the purchase was originally made.
✅ Eligibility for Replacement / Refund
A request can be made if:

• You received a damaged, defective, or expired product.

• You received a wrong item or incorrect quantity.

• The order is missing products as listed.

⏰ Request Window

• Replacement or refund requests must be initiated within 7 days of delivery on the same platform where you placed your order.

🚚 How to Request

• If you purchased via Calmveda.com, contact us at dhruv@calmveda with your order details and images of the issue.

• If purchased via Amazon, Flipkart, or other marketplaces, please use the respective platform’s return/replacement option.

📦 Conditions

• Products must be returned in their original packaging with labels intact.

• Products damaged due to misuse, mishandling, or improper storage are not eligible.

• Incense sticks that are partially used cannot be returned unless proven defective.

🚫 Non-Eligible Items

• Clearance sale items

• Free samples or promotional items

💳 Refunds

• If a replacement is not available, a refund will be processed by the original platform (Amazon, Flipkart, Calmveda.com, etc.).

• Refund timelines vary depending on the platform’s policies.

📩 Support
For questions or help, you can always reach us:
📧 dhruv@calmveda.com
🌐 www.calmveda.com